Colin Miley

Sample diagnostic

Illustrative example — not a benchmark or audit result

This is what you get
for €7,500.

A forensic report on a fictional B2B SaaS company — "Acme Software Ltd", 12 reps, 90-day pipeline lookback. Every finding below is the shape of a real deliverable: your CRM data in, evidence-based proof out. Not a deck. Not a benchmark report.

Executive summary

Five numbers. One leak total: €284,000 a year.

MetricAcmeReference pointGap
Avg. sales cycle47 days32 days+47% slower
Proposal-to-close rate18%35%-49% below
CRM data completeness34%78%-56% below
Rep admin time8.2 hrs/week3.1 hrs/week+165% excess
Leads lost to "no decision"41%22%+86% above

Illustrative example — not a benchmark or audit result. Reference points are illustrative, not cited industry data.

The findings

Three leaks. Each one proven, not asserted.

01

Follow-up failure

Signal: Pipeline graveyard

Evidence

  • 34 proposals sent in 90 days
  • 23 (68%) received zero follow-up after Day 3
  • 8 (24%) followed up once, then abandoned
  • 3 (9%) had a structured follow-up sequence

Reps are sending proposals then moving to the next opportunity. No systematic follow-up means deals dying in the graveyard.

Root cause

No follow-up playbook. Each rep improvises. No CRM automation. No accountability.

Intervention

4-touch proposal follow-up sequence (call → email → LinkedIn voice → break-up). Automated CRM reminders at Day 1, 3, 7, 14.

Projected impact

+12% proposal-to-close rate = €127,000 additional ARR

02

CRM data decay

Signal: Blind pipeline

Evidence

  • 156 open opportunities
  • 53 (34%) have no next step logged
  • 89 (57%) have no stakeholder map
  • 112 (72%) have no competitor intelligence

Management is forecasting from fiction. Pipeline reviews are theatre. Decisions made on gut, not data.

Root cause

CRM seen as admin burden, not sales tool. No enforcement. No consequence for bad data.

Intervention

Mandatory fields before stage advancement. Auto-enrichment. Weekly pipeline hygiene ritual (15 min).

Projected impact

+18% forecast accuracy → better resource allocation = €89,000 efficiency gain

03

Lead response latency

Signal: First-mover disadvantage

Evidence

  • 87 inbound leads in 90 days
  • Average first response time: 6.4 hours
  • 31 (36%) never responded to at all
  • Best-performing rep responds in 23 minutes; worst in 18 hours

Speed-to-lead is random. No system. The top performer is 47x faster than the bottom. Luck, not process.

Root cause

No lead routing rules. No SLA. No auto-assignment. Reps check the CRM when they remember.

Intervention

Auto-routing by territory and company size. Slack alert + 2-hour SLA. Auto-personalised first-touch email template.

Projected impact

+22% lead-to-meeting rate = €68,000 additional pipeline

90-day roadmap

Every finding ends in a fix sequence, an owner, and a success metric.

W1–2Install follow-up sequence
W3–4CRM hygiene enforcement
W5–6Lead routing automation
W7–8Rep coaching on new process
W9–12Measure + optimise

The maths

The proof arrives before the implementation spend.

€7,500

Audit + roadmap

This diagnostic, on your data

€12,500

Build + implement

Only after you have the proof

€284K+

Projected annual return

Sum of the three leaks above

10.3x

Year-one ROI

Against €27,500 total investment

Illustrative example — not a benchmark or audit result. Real engagements report only what your data proves.

How this gets produced

Deterministic. Evidence-bound. No invented numbers.

This diagnostic is generated by the Revenue Diagnostic Delivery System (RDDS) — a deterministic workflow that ingests your pipeline data and outputs evidence-based proof-assets without hallucination or manual formatting.

All findings in a real engagement are derived from your actual CRM data. No generic benchmarks. No fabricated metrics. What you see is what your pipeline proved.

Start here

Want one of these on your pipeline?

The free assessment is the first step — five questions that surface your likely leaks. The audit proves them.

Take the Free Assessment

5 questions. 2 minutes. No commitment.